What Data We Collect and Why We Collect It
When you register an account on toyota99, we collect the details you submit — your name, email address, phone number, and identity verification documents where required by our verification process. When you connect a payment method, your DANA, OVO, or GoPay account identifier is recorded so
-
1
that deposits and withdrawals can be matched to your account wallet accurately. We do not store your full e-wallet PIN or password; those stay inside your own app. We also collect technical data: your device type, browser, IP address, and session activity. This helps us detect
-
2
irregular access patterns and keep your account secure. If you contact our support team, conversation records are retained so we can follow up accurately. We use the data you give us to process transactions, verify account ownership, respond to support requests, and apply any region eligibility
-
3
checks required under local law. We do not sell your personal data to third parties. We may share limited data with payment processors — specifically the rails that power DANA, OVO, and GoPay transactions — but only to the extent needed to complete your deposit or
-
4
withdrawal. All data transfers between your device and our platform use SSL encryption. Where local law in Indonesia requires specific data-handling practices, those requirements take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.