Reference

Terms That Govern Your toyota99 Account

These terms set out the rules between you and toyota99 when you open an account and use our lobby — covering deposits through DANA, OVO, and GoPay, withdrawal processing, game access, and account conduct.

Account eligibilityDANA, OVO, GoPay deposit rulesWithdrawal conditionsAccount conduct standardsJurisdiction-dependent access

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CONTACT PATHS

How to Reach Us About These Terms

If you have a question about any part of these terms — account eligibility, a transaction dispute, or how a specific rule applies to your situation — our support team handles term-related queries directly. Reach us through the channels below and include your account ID so we can pull up your details without delay. Players in Jakarta and Surabaya can expect responses through the same channels as everyone else — we do not operate regional desks.

ACCOUNT SECURITY

How We Protect and Manage Your Account Data

Your account data and transaction records are handled with the controls set out here. We store personal information only as long as your account is active or as required to resolve disputes and meet legal obligations. You can request a copy of your data or ask us to correct inaccurate details through the account settings page or via our support team.

Data Retention

We keep your account and transaction records for as long as your account remains active plus the period required under applicable rules for dispute resolution.

Account Security

Your account is protected by password and OTP verification. Never share your login credentials — we will never ask for your password by chat or email.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions in your browser at any time.

Data Requests

To request access to your data, correct a record, or close your account, contact our support team with your registered account ID for verification.

What These Terms Cover and How They Apply

toyota99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on toyota99, you agree that the terms on this page apply to every action you take — browsing the lobby, placing a bet, requesting a withdrawal, or contacting our support team. We update these terms as our platform evolves, and the

1
version published here is always the current one. If we make a material change, we will notify you through your registered account. Your continued use after that notice counts as acceptance. Eligibility matters. You may only open one account per person. Accounts created with false details,
2
duplicate identities, or on behalf of another person can be suspended without prior warning. We verify account ownership before processing withdrawals — this typically means confirming the wallet name on your DANA, OVO, or GoPay account matches your registered name. Where local law restricts access to
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online gaming services, these terms do not override that — availability depends on your region and local regulations. Funds held in your account wallet are credited for wagering only. We do not pay interest on balances, and account balances cannot be transferred between accounts. If your
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account is inactive for an extended period, we may apply a dormancy policy as detailed in the account section of our support centre. Any dispute over a transaction must be raised within 30 days of the relevant activity.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering account rules, payment conditions, data handling, and what to do if something looks wrong.

No. Each person may hold one account only. Duplicate accounts are against our terms and may result in both accounts being suspended and balances withheld pending review.

We require wallet name alignment before releasing withdrawals. If there is a mismatch, contact support with your account ID and we will walk you through the verification correction process.

Raise a dispute within 30 days of the transaction date by contacting support via live chat or email. Include your account ID and the transaction reference shown in your account history.

We retain records for the period required under applicable rules for dispute resolution and legal compliance. Once that period ends, data is deleted or anonymised in line with our policy.

Yes. Submit a data access request through our support team with your registered account ID. We will verify your identity before providing any records tied to your account.

Yes. Access to toyota99 depends on local law and is available only in regions where such services are permitted. It is your responsibility to confirm that access is lawful in your location.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your toyota99 Account

How to Reach Us About These Terms

How We Protect and Manage Your Account Data

Common Questions About Our Terms

01 Can I open more than one account on toyota99?

02 What happens if my DANA or OVO wallet name does not match my registered name?

03 How do I dispute a transaction I do not recognise?

04 How long does toyota99 keep my personal data after I close my account?

05 Can I request a copy of the data toyota99 holds about me?

06 Does availability of the platform depend on where I am located?

Terms & Conditions

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